Frequently Asked Questions

How do I place an order?

Browse our products, select the item you want, choose the required options or quantity where applicable, and proceed to checkout.

Can I cancel my order after placing it?

Orders cannot be cancelled once confirmed. Please review your order carefully before making payment.

Do you offer refunds?

No. All purchases are final. A refund will only be issued if an item you have already paid for is sold out or unavailable.

What happens if my item is sold out?

If an item you have already paid for is unavailable, we will contact you and arrange a refund for that item.

Can I exchange an item?

No. We currently do not offer exchanges, so please ensure you select the correct item before completing your purchase.

How do I track my order?

After you pay with Paystack, you get a receipt number (for example GB-A1B2C3D4). Open My Purchases or Track Order, confirm the WhatsApp number you checked out with, and the receipt plus delivery steps appear. You can also follow the shop on Instagram and TikTok.

How can I contact GadgetBoss?

Email us at gadgetboss80@gmail.com, WhatsApp +233 54 063 9091, or visit us at Tudu, beside Tobinco Pharmacy.

How long does delivery take?

Type your area at checkout and the fee fills in: GH₵40 in core Accra, GH₵50–80 for farther Accra areas, GH₵70 for Tema and Kasoa, GH₵30 station send outside Accra. Pickup at Tudu is free. Same-day Accra and Tema if you order in the morning. Other areas 1–3 days. Full list.

Can I change my delivery information after placing an order?

Contact us as soon as possible if you notice an error. Once an order has been dispatched, changes may no longer be possible.